FAQs

Welcome to Murry Motors! Find quick answers to common questions about our automotive parts, orders, shipping, payments, and returns.

1. What products does Murry Motors sell?

We offer automotive replacement parts, including engines and transmissions. Product availability and compatibility vary by listing.

2. Where do you ship?

We currently ship to addresses within the United States only.

3. Is shipping free?

Yes! We offer free standard shipping on eligible orders delivered within the United States.

4. How long does delivery take?

Orders typically require 1–3 business days for processing, followed by an estimated 3–7 business days in transit. Total delivery time is approximately 4–10 business days.

5. How can I track my order?

Once your order ships, we will send tracking information by email when available. Please allow 24–48 hours for tracking updates to appear.

6. How do I know if a part fits my vehicle?

Review the product description, specifications, and part number carefully. If you're unsure about compatibility, contact us before ordering.

7. Can I cancel or change my order?

Contact us as soon as possible. Changes and cancellations cannot be guaranteed once an order enters processing or has shipped.

8. What is your return policy?

Eligible items may be returned within 30 days of delivery, subject to our Returns & Refunds Policy. Items generally must be unused and in their original condition.

9. What if my item arrives damaged or incorrect?

Contact our support team with your order number, a description of the issue, and photos if available. We will review the issue and explain the available options.

10. When will I receive my refund?

Approved refunds are generally processed within 10 business days after approval. Your bank or payment provider may require additional time to post the funds.

11. What payment methods do you accept?

Available payment methods are displayed at checkout and may include major credit and debit cards and supported digital wallets.

12. How can I contact Murry Motors?

We're happy to help with product questions, orders, shipping, and returns.

Email: support@motorsmurry.com
Phone: +1 (208) 829-2780
Address: 2201 East Commercial Street, Meridian, ID 83642, United States

Still Have Questions?

We're here to help make your shopping experience straightforward. Contact Murry Motors at support@motorsmurry.com, and our team will assist you.